Shipping policy

 

Ordering

All online orders must be received before 2 PM ET to be processed for next-day delivery.  

*** The next day cut-off may adjust due to the high demand for online food during this exceptional time. Please choose the next available delivery date.***

Orders received on Saturdays and Sundays will be processed the following Monday for Tuesday delivery. We cannot make deliveries on Mondays, Saturdays, Sundays, Thanksgiving, Christmas, New Years’ Day, and other National Holidays that fall on a Monday.

Fresh seafood is subject to availability. Our inventory fluctuates hourly. In the event an item becomes unavailable or is delayed significantly, we will contact you directly.

Due to international regulations and customs delays, we are regretfully unable to ship internationally. We cannot process orders with an international billing address. Please provide an American billing address.

We cannot process orders shipping to a PO Box. Please provide an accurate street address.

Delivery

All our perishable products are shipped in our custom insulated packaging via overnight delivery to ensure optimal freshness. You will receive a confirmation email with tracking information the day your order ships. Please provide a valid email address to receive this information.

Browne Trading Company is not responsible for undelivered shipments. Therefore, to avoid delays in the event the recipient is not at home, we authorize the delivery without a signature. Please make arrangements to receive your perishable goods promptly.