Please thoroughly inspect your order upon arrival. We are not responsible for spoilage from mishandling of the product once under your care. If you have any concerns about your product after delivery, please email us at email@example.com within 24 hours of delivery with pictures of the damaged or subpar product, and we will address your concern. Refunds and replacements are issued at Browne Trading Company’s discretion. Your refund will be applied directly to your order via credit card. Please email firstname.lastname@example.org with questions or concerns.